ROTTWEILER.YOUR DATA. YOUR CHOICE.
Your account.
Your decision.
Vault and Trove use the same Rottweiler account. Account deletion is handled by support, so we can confirm what you want removed and verify it’s yours.
Opening an email draft doesn’t submit anything. Send the email to start the process. Never include your password.
Send your request
Email support@rottweilervault.com from your registered address with the subject Delete my Rottweiler account. Say whether you want the full shared account removed or only specific data from Vault or Trove.
Write deletion request ↗What happens next?
We verify account ownership and confirm the scope before acting. We aim to complete verified requests within seven days and will contact you if clarification or more time is needed.
What does full deletion cover?
Removing the shared sign-in account affects both Vault and Trove. A full request covers that account and its associated active cloud data: synced collection records and history, personal photos, profile details, badges and any retained records from the previous Vault services, including Social. If you only want data from one app removed, name Vault or Trove in your request; we confirm the scope before acting.
What stays on your devices?
Local collections and exported backup files are not remotely erased. Save a separate backup of anything you want to keep before confirming deletion. Signing out by itself does not delete your local or cloud collection.
Provider logs and infrastructure backups may follow separate retention schedules. See privacy and retention information.